Refund policy
ast Updated: August 26, 2026
At Zuvaanti, we want you to feel confident with every purchase. If your cap isn't the right fit for you, we offer 30-day returns and exchanges on eligible items.
30-Day Returns
You have 30 days from the date your order is delivered to request a return or exchange.
To be eligible for a return, the item must:
- Be unused and unworn
- Be in its original condition
- Be free from stains, damage, odors, or signs of wear
- Include the original packaging and tags, when applicable
How to Start a Return
To request a return or exchange, contact us at:
Please include your order number, the item you would like to return, and the reason for your request. Our support team will provide you with the next steps and return instructions.
Please do not send an item back before contacting us, as unauthorized returns may not be accepted.
Exchanges
We offer exchanges within the 30-day return period for eligible products.
If you would like a different style, color, or size, contact our support team and we'll help you with the exchange process.
Refunds
Once your returned item is received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method. Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us at support@zuvaanti.com as soon as possible with your order number and clear photos of the item.
We'll work with you to resolve the issue, including providing a replacement or refund when appropriate.
Return Shipping
For returns due to a change of mind, incorrect selection, or personal preference, return shipping costs are the customer's responsibility.
If the item is defective, damaged, or incorrectly sent by us, Zuvaanti will cover the reasonable return shipping costs.
Non-Returnable Items
Personalized or customized products may not be eligible for return unless they arrive damaged or defective.
Items that have been worn, washed, damaged, altered, or returned outside the 30-day period may not qualify for a refund or exchange.
Contact Us
Zuvaanti
1012 MARQUEZ PLACE STE 106-B
Santa Fe, NM 87505
United States
Email: support@zuvaanti.com
Zuvaanti — Find your style. Wear it your way.